Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"Don't know of any improvements at all you could make. It was a pleasant experience from beginning to end, everyone was very pleasant and helpful. Terry"
By: Terry NC

"Thank you and your team for a great experience, it was so smooth and easy. I live some 80 miles away - Thomas handled all my questions and helped with the extras I wanted on the bike. I did not get to meet Lora, but she did call me and help set up my banking needs. I look forward to coming back for my service needs."
By: Pat TN

"My entire experience was pleasant. Andrea was a big help and professional. Enjoyed meeting and visiting with you. The bike was as expected for the price. Could have been cleaner but other than that I was pleased with the transaction. Thanks - Richard"
By: Richard OH

"I would like to say that the entire transaction was outstanding. every person that I had to deal with was more than friendly and every thing went smooth and easy. Well except the ride home ( 2,134 miles, to home in Wy) it rained almost every day but the bike ran like a top, it never had the first bit of trouble....Thank You for your excellent service ...."
By: JD` Thayne, WY

By: Jim Bristol, VA

"These guys really know their shit. "
By: Hannah Knoxville, TN

"The inventory and sales floor display is great, sales staff really brings the excitement of riding to their interaction, and service is outstanding. Not your ordinary Bike shop!"
By: Hersh "Hershey" Johnson City, TN

"just a thanks, long drive home great people to work with both bonneville and thruxton are great thanks again will keep an eye on your inventory for any deals only 11 bikes "
By: Anonymous southfield, MI

"just a thanks, long drive home great people to work with both bonneville and thruxton are great thanks again will keep an eye on your inventory for any deals only 11 bikes "
By: Anonymous southfield, MI

"Kingsport Cycle are by far one of the best dealerships I'v had the pleasure of doing business with. They bend over backwards to make things right, they really do. Even to the point of giving me a loner so I could go on a weekend trip I had been planning for months while they fixed my 1050. {The guys at the Rally couldn't believe Greg had given me such a nice ride}You do have to be careful when you do that cu's you start lusting after another bike. Anyway, like I said great guys that know their stuff. Three thumbs up."
By: Paul Butler, TN

"Very satisfied with my purchase of a new Bonneville SE. Sales and staff were awesome!. Spoke to owner several times. Everyone was exceptionally nice and helpful. I'm from out of state and found them on the internet. If I purchase another bike I will definatelly buy from Kingsport Cycles! Wish everyone was this great to work with!"
By: Anonymous Lafayette, LA

"I was impressed from the moment I walked in the door with the help and knowledge of the staff at Kingsport Cycle. Each and every time I have returned I feel like I am dealing with family. "
By: William (Bill) Kingsport, TN

"I purchased a 2012 Kawasaki Concours and the experience was fair, simple and transparent. This is not typical in any sales environment but especially so in the motor vehicle arena. Thank you Greg and Jonathan for your patience and help."
By: Rusty Blountville, TN

By: Mike Big

"Hey Chris, "My experience at Kingsport Cycles was very enjoyable. Laura was more than helpful with everything we needed, everything was timely and courteous. Being not only a first time motorcycle purchase, but a female with lots of questions and needs, everyone I encountered there was pleasant and helpful. Anything else I could ever need, this will be the first place I go."
By: Anonymous Bluff City, TN

"Hey Chris, "I have purchased many things from here and for at least the last 10 years I have known these guys. THey have great deals, great people, and awesome knowledge. I have and still recommend them to everyone. I shopped around for a 2012 Kawasaki Brute Force 750 and they beat the competition by around $1,000.00. Thank you guys so much."
By: wes Kingsport, TN

"Hey Chris, " My experience with Kpt. Cycles was great. Andrea was an awesome salesperson. "
By: Anonymous Mt Carmel, TN

"I purchased a 2010 Triumph America from this dealership in the spring. Since then I have had it back for the first service. One thing I can say to you reading this, do not buy one of these bikes anywhere else. These are great people who took excellent care of me. Still loving the bike and getting close to the 6000 mile service after less than 5 months. "
By: Robert Maynardville, TN

"The service I received from everyone at the dealership was outstanding. Even though I did not buy my bike at the dealership (Honda) they did everything they could to make me feel at home. From the owner, throughout the entire business it was all about customer service. The parts technician helped me select a rear trunk and also ordered the correct tire for my bike The service department did an excellent job on all the work requested and as the technician.stated. " He was very thorough and treated my bike like it was his own" They also were very willing to inform me of things I could do to help extend the life of my bike and make it perform better. My bike rode so much better when they were finished. I was very pleased with my experience there and will recommend Kingsport Cycles to my friends whether for a new bike or repairs to their current one. Thanks "
By: Jim Kingsport, TN

"This is the first motorcycle that I have ever purchased. The sales person, MS Hensley, was very helpful, the financing department was also. Ms Aistrop got me a super rate. They had to order my saddlebags and the parts department got exactly what I wanted. When my bags came in Mr. Baker and the service department had them on in a snap. My overall experience with these guys has been AAA+++. They really take care of you at Kingsport Cycles. Thanks, Greg"
By: Gregory Elizabethton, TN

"I recently purchased my first street bike after having been off of motorcycles for a good 15-20 years. I walked in not knowing which end was up. I was shown several bikes, and my salesperson helped me to select the bike that was the best fit for me rather than trying to sell me on the biggest and most costly like the other dealers I visited attempted to do, and I could not be happier with the bike I ended up purchasing. The staff has been great to work with. The financing went smooth and everything was handled with a level of professionalism you do not find to many places these days. Anytime you go by for service, to pick up parts, or to just browse through the new inventory Greg meets you with a handshake and a smile. As long as I continue to own a bike, the folks at Kingsport Cycles will always have my business. J. Zimmerman"
By: Jay Johnson City, TN

"I wanted to let you know I realy appreciate the fact that you and your team helped me out the way you did with my bike issues. I have a good feeling about the service that I was givien and feel that you and your team went sbove and beyond to get me back on the road. Thanks again, Ray Teaster Operations Manager "
By: Ray Piney Flats, TN 37686, TX

"1. Jonathan Hurd and Greg are both terrific! 2. I made a poor decision and they went out of their way to correct the problem and make me happy. a. They did more than than they are required to in order to satisfy me. b. I cannot compliment them enough or recommend them highly enough. 3. Greg & Jonathan are both true gentlemen and excellent representatives of the motorcycle industry. 4. You can trust these guys to give you the best deal, provide outstanding customer service and do whatever is takes to make you happy. They are the greatest! 5. I will definitely purchase my next motorcycle from them. Thanks guys. Gary Shaffer"
By: Gary Luttrell, TN

"Matt did a wondeful job with helping me purchase a helmet for my boyfriend for christmas. Thanks for all your help!!!!"
By: Amanda Kingsport, TN

"I have been riding a Kawasaki Ninja since 1992 with my first being a ZX-6D model. I then purchased my second in 1996. It too was a ZX-6E model. I eventually sold both bikes, and purchased my third in 2004. It was a ZX-6R. I also sold this one in February of 2007 and purchased a used 2003 ZX-9R in Roanoke. I loved my ZX-9R, but I really wanted that new ZX-10R sitting in the showroom at Kingsport Cycles. I kept telling Johnathan and Larry that I was going to get that 07' ZX-10R. I finally decided to break down and purchase it. I shopped around a little bit to see if I could find a better price. I called a local dealer in Roanoke, and they put me on hold numerous times even after I told them "hey I have the money, and I am going to purchase a new ZX-10R today." Needless to say they lost. I called Larry at Kingsport Cycles, and not only did he get me on my new Team Green 07' ZX-10R, but he also gave me the best price out of everybody I checked with. One dealer advised over $11,000.00, but Larry got me easily under $10,000. I drove in from Roanoke the next day and picked up my new bike. It was fueled up and checked over and was waiting on me when I arrived. The service from these folks have been so great, I have done several thousands of dollars in leather riding gear, and other accessories to go with my new bike. I can honestly say they have a great staff, and are very friendly. I highly recommend doing buisness with these folks. I am submitting pics to them from our ride at Deals Gap. All the equipment you see in the pics other than my green helmet came from Kingsport Cycles. These guys are great....."
By: Travis Appalachia, VA

By: tim erwin, TN

"I enjoyed my experience Justin helped me out very well. I like that he knew what i was lookin for and everything."
By: Anonymous Bristol, TN

"Kevin was a great salesperson. He was straight and to the point on a great deal on our bike. John in parts has always taken care of us. I have sent you guys four other people this year to buy a new bike and will send more next year. "
By: darrell kingsport, TN

"I recently purchased a Suzuki GSX-R600 from Kingsport Cycles. And the guys and girls their are very helpful in helping me find what i needed as well as finding the bike i wanted. There is no better place to buy a motorcycle, atv, or personal watercraft in the Tri-Cities. NO DOUBT THEY ARE THE BEST!"
By: Jake Coeburn, VA